Outlook Express Setup Instructions
Step One
Select Tools from the program's main menu
and then Accounts... from the sub menu. The correct menu selections are
displayed below.
Step Two
The Internet Accounts dialog box should be
displayed. Click the Mail tab to display your mail accounts. In the
graphic below, the Mail tab is indicated by a red rectangle which does
not appear on the actual dialog box. Notice that there are no mail accounts
listed.
Step Three
Click the Add button on the right of the
Internet Accounts dialog box. A menu will appear to the right of the Add
button. Select the Mail... menu item. The correct menu item is show below
highlighted in blue. Click on the image to see the complete dialog box.
Step Four
Enter your full name in the text box. This is the name that will be used when
you send email. Click the Next button to continue.
Step Five
Enter your email address in the text box. Click the Next button to
continue.
Step Six
Enter your email server names. Leave the POP3 selection for the incoming mail
server at this selection. POP3 is the correct type of mail server and you do not
need to change this value. For the incoming mail server, enter "pop.business.earthlink.net"
in the textbox. This is the address of your email server that you wish to
retrieve email messages from. The outgoing mail server value may be more
difficult for you to determine. If you are a SusCom cable modem customer then
the "smtp.suscom.net" value will be correct. If you get your Internet service
from another provider then you will need to enter their email server address
into this field. You should be able to find this information on their web site
or in the documentation they gave you when you signed up for their Internet
service. You may have to call them for this information if you cannot locate it.
This mail server address is only needed for sending replies to the email you
receive. You can still get email even if this mail server value is incorrect.
Click the Next button to continue.
Step Seven
This is where you enter your username and password. The account name (sometimes
referred to as the user name) may be either just the portion of your email
address before the @ symbol in your email address or it will be your entire
email address. For an EarthLink email account it will be the entire email
address. When you enter your password it will appears as asterisks **** to
conceal the actual letters from anyone looking over your shoulder. Check off the
Remember password checkbox if you don't want to have to enter your
password every time you check your mail. Click the Next button to
continue.
Step Eight
The final dialog box will appear congratulating you on the completion of the
process of setting up your email account. Click the Finish button to
continue.
Checking Your Account
Now you need to test your new account to make sure you can receive your email
messages from the email server. Click the Send/Recv button on the
toolbar. The Send/Recv button is show below as the only button in color.
Errors
If you have not set up your account properly, you
will get an error message when you click the Send/Recv button. In the
error message below you can see that the account name "pop.business.earthlink.net"
is the correct value but the server is "pop.business.earthlink.com" which is
incorrect. The three letters at the end should have been "net" and NOT "com".
You may also see this error if your email server is unavailable due to Internet
connection problems or if the mail server was shut down for maintenance.
Editing Your Account
Settings
Select Tools from the program's main menu
and then Accounts... from the sub menu. Click the Mail tab to
display your mail accounts. Your mail account should now appear in the list.
Double click on it to edit the mail account settings.
<<back
|
